Frequently Asked Questions

  • Unfortunately, no. Our resort features multiple steps, including around 30 steps from the entrance alone. Because there are no ramps or step-free areas available, navigating the property may not be suitable for senior citizens with mobility concerns or persons with disabilities. For everyone's safety and comfort, we do not recommend the property for guests with mobility challenges.

  • Day Tours – Walk-ins are accepted, but strictly subject to availability since slots are limited.
    Overnight Stays – No walk-ins allowed. We only accommodate guests with confirmed bookings through our booking page.

    We highly encourage all guests to book in advance to secure a slot.

  • Yes, outside food and drinks are welcome, subject to a corkage fee of ₱50 per person. Cooking permissions depend on your booking:

    • Overnight Guests: May utilize full cooking facilities and grilling areas.

    • Cottage Guests: May utilize the grilling facilities only.

    • Day Tour Guests: Restricted to ready-to-eat meals; cooking and grilling are not permitted.

    Additionally, we have an on-site restaurant available (please note that breakfast is not complimentary).

  • No, we do not allow camping or tents because we do not have a designated campsite on the property.

  • Yes, we welcome families. It should be noted, though, that as a cliffside resort with multiple stairs, we remind guests to keep a close watch on children at all times for their safety.

  • Pets are permitted for Day Tour guests only. Small dogs are welcome for a pet fee of ₱350 per dog. Please note that pets are strictly not allowed for overnight stays.

  • No, guests are not permitted to bring their own speakers.

    Karaoke and speaker use are not allowed, except during special events or when the resort is exclusively booked.

  • Overnight Stays: Check-in at 3:00 PM, Check-out at 12:00 PM

    Day Tours: Check-in at 8:00 AM, Check-out at 5:00 PM

    Gate Hours: Please note that the resort gates close in the evening. Guests will not be permitted to enter the premises after 7:00 PM.

  • Early Check-In:
    Early check-in is available upon request for overnight guests only and is subject to availability and approval.

    Earliest Check-In Time:
    The earliest check-in time for overnight stays is 8:00 AM, with additional charges applied.

    Day Tour Guests:
    Day tour guests cannot check in earlier than 8:00 AM.

  • We exclusively accept payments via BPI bank transfer or GCash. Please be advised that our on-site staff are not authorized to accept payments for bookings.

    BPI Bank Transfer

    • Account Number: 6926-1996-23

    GCash

    • Account Name: MAA TH****A J.

    • GCash Number: 0956 305 2445

    Payment Confirmation
    To officially secure your reservation, kindly send a clear image or screenshot of your payment receipt to our email for confirmation.

  • No, we do not provide these items. We kindly ask all guests to bring their own towels, toiletries, and tableware for their stay.

  • Yes, Piso Wi-Fi is available on-site for guest use. Please note that mobile cellular signals are also accessible throughout the property.

  • Yes, we offer complimentary parking for our guests. Please be advised that parking spaces are limited and are available on a first-come, first-served basis.

  • No, we do not offer transportation services directly. However, vans or Bao Bao (tricycles) are available for hire at Samal Port to take you directly to the resort. You may negotiate rates with them directly.